A power failure plunged a stretch of the West Side of Manhattan into darkness on Saturday night, trapping thousands of people in subways and elevators for a time, leaving drivers to fend for themselves at intersections with no traffic signals and eerily dimming the lights of a swath of Times Square.
Stores emptied out, and Broadway shows did not go on: Most theaters canceled their performances. In restaurants and bars, people drank by the light of their smartphones.
Con Edison said that the power failed at 6:47 p.m. and that 73,000 customers were in the dark for at least two hours, mainly on the West Side. The Fire Department said the failures stretched from 72nd Street to the West 40s, and from Fifth Avenue to the Hudson River.
Shortly after 10:30 p.m., Con Edison announced that six power networks had been knocked out, but that five had been restored.
One network between 32nd and 42nd Streets still remained out, the utility said, adding that it hoped power would be returned there relatively quickly.
Mayor Bill de Blasio, asked whether anything nefarious happened, said Con Edison believed that the blackout was caused by a mechanical issue. Mr. de Blasio was speaking from Iowa, where he was campaigning for president.
John McAvoy, Con Edison’s president, said at a news conference that the failures apparently stemmed from a problem at a substation, later identified as being on West 49th Street.
Mr. McAvoy said that the utility was investigating the cause, but that it did not appear to have originated from “excessive load,” often prompted by heavy use of air conditioning in the summer.
[Almost every Broadway show was canceled, but some casts serenaded patrons on the sidewalk.]
The blackout happened on the same date that a massive power failure in 1977 plunged the city into darkness. (Now as then, Times Square — usually blindingly bright with crowds strolling to theaters — was dark, and traffic signals were out.)
For several hours on Saturday night, the police asked drivers to avoid the area between West 42nd and 74th Streets, between Fifth and 12th Avenues.
At intersections, police officers and civilians worked together to direct traffic while fire trucks and ambulances screamed down side streets. Two young women posed for a selfie in the middle of 46th Street before an officer rushed over and chastised them, saying, “Ladies, this is not the time.”
The Metropolitan Transportation Authority, which runs the subways, said that “our entire system is affected” and that there was only limited service on the Nos. 1, 2 and 3 lines on the West Side; the Nos. 4, 5 and 6 lines on the East Side; and the No. 7 line between Manhattan and Queens.
The Fire Department said it had sent firefighters to a transformer blaze on West End Avenue in the West 60s, where Con Edison also has a facility. It did not say whether that fire was related to the power failure.
There was also “smoke in multiple buildings” on the West Side, the Fire Department said, and it was answering “numerous” reports of people stuck in elevators.
With signals not working, a group of men in shorts and T-shirts were directing traffic at the intersection of 10th Avenue and 47th Street. With no police officers in sight, one called out: “If you’re going to walk, walk now, people!”
Another yelled as pedestrians began to cross hesitantly: “Health and safety! Health and safety!”
Ellie Shanahan, 23, was on the A train between West 50th and 59th Streets when the train stopped unexpectedly. She waited with the other passengers for nearly 20 minutes before an M.T.A. worker announced that there was a power outage and that there would be no train service between West 59th and 163rd Streets.
Ms. Shanahan was on her way to visit her parents in Washington Heights. After evacuating the subway station, she said, she noticed police officers trying to monitor the frantic crowd at 50th Street.
She immediately got on a Citi Bike and rode it north to 125th Street.
“What was craziest to me was there was no traffic lights,” Ms. Shanahan said. “I was in shock, but people still seemed to know what to do. Everyone was being polite even though there were no lights to tell us when to go.”
As she biked north on Broadway, Ms. Shanahan noticed restaurants emptying out and long bus lines. She saw people evacuating a pitch-black movie theater on West 66th Street.
Most Broadway shows — including “Moulin Rouge,” “Hadestown,” “Harry Potter and the Cursed Child” and “Aladdin” — canceled their performances.
On the sidewalks outside the theaters, the casts staged impromptu outdoor shows. Performers from “Waitress” and “Come From Away” sang versions of songs from their shows, and actors from “Hadestown” improvised a blackout-themed song of one of its songs.
Carnegie Hall announced it was canceling all performances Saturday night. At Lincoln Center, a performance from the Mark Morris Dance Group was canceled, but outside, the Midsummer Night Swing band kept going.
At the Jennifer Lopez birthday-themed extravaganza at Madison Square Garden, the outage occurred during the fourth song. The lights had been shining and the bass thumping and the opening notes of “Dinero,” Ms. Lopez’s hit Latin pop song, had sounded. A crew of dancers was onstage.
Suddenly, the lights went dark, and the speakers fell silent. The only sound was a live drum set, still playing as dancers continued their routine.
It became quickly apparent that this was not part of the act when Ms. Lopez appeared onstage to no fanfare. She made her way to a platform that extended to the middle of the floor. She appeared to be speaking, gesturing for fans to stay put. But with her microphone out, her message could not be heard.
After a while, a backup generator kicked in, and the lights came up.
Minutes later, a high-pitched siren wailed, and the audience was told to leave.
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